At Babyil, we aim to provide you with a seamless and secure shopping experience. This policy outlines the payment methods we accept, the security measures we have in place, and important information regarding payment processing.

1. Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Bank Cards (processed securely via SumUp)

All payments are processed in GBP (£).

2. Secure Payment Processing

Your security is our top priority.

  • All payments are processed through SumUp, a secure and trusted payment gateway that uses advanced encryption to protect your payment details.
  • We do not store your credit card or payment information on our servers.

3. Payment Authorization

  • When you place an order, your payment method will be charged at the time of checkout.
  • By completing a purchase, you confirm that you are authorized to use the selected payment method.

4. Failed or Declined Payments

If your payment is declined:

  • Please check that the billing details provided match those on your payment method.
  • Ensure your payment method has sufficient funds or contact your bank for more information.

For further assistance, contact us at support@babyil.com or +44 73 65 72 32 11.

5. Refunds

Refunds for eligible returns are processed back to the original payment method within 5-7 business days after the returned item has been inspected. For more details, please refer to our Refund Policy.

6. Taxes and Fees

All prices displayed on our website include VAT (Value Added Tax) as required by UK law. No additional fees will be charged at checkout.

7. Fraud Prevention

To protect against fraudulent transactions:

  • We may perform additional verification checks if we detect suspicious activity.
  • Orders flagged for potential fraud may be delayed or canceled, and we will contact you for clarification if needed.

8. Changes to This Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page and will take effect immediately.

9. Contact Us

If you have any questions or concerns about payments, please reach out to us:

  • Email: support@babyil.com
  • Phone: +44 73 65 72 32 11
  • Address: 125 Great Portland Street, London, England, W1W 6AX, United Kingdom
  • Business Hours: Monday to Friday, 9 AM to 6 PM

Thank you for choosing Babyil! We strive to make your shopping experience simple, safe, and enjoyable.