Safe and Care
0 %

FAQ – Frequently Asked Questions

1What types of baby products do you offer?

We specialize in a wide range of baby products, including toys, strollers, car seats, clothing, and more, designed to meet your little one’s needs with safety and comfort in mind.

2Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the UK. Express shipping options are also available at an additional cost.

3What is your return policy?

We have a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return it for free, and we’ll process your refund within 5-7 business days.

4Are your products safe for newborns?

Absolutely! All our products are rigorously tested to meet UK and EU safety standards, ensuring they are safe and suitable for newborns and toddlers.

5What payment methods do you accept?

We accept a variety of payment options, including Visa, MasterCard, American Express, bank cards. All transactions are secure and encrypted.

6How can I contact customer support?

You can reach us via email at support@babyil.com or call us at +44 [your phone number]. Our customer support team is available Monday to Saturday, 9 AM to 6 PM.

Fast and Free Delivery

All your purchases are delivered quickly to your door, free of charge.

Dedicated Customer Support

Contact us if you have any questions or need assistance, and we'll be happy to help.

Money back guarantee

Easy returns within 30 days for guaranteed satisfaction.

Easy and secure payment

Choose the mode that suits you best and buy worry-free.